BCEL1007: Understanding Alerts


A single pane of glass view into your users, groups, and files is fantastic and allows you to discover issues related to any of the three via their gridview. However, what if you could be proactively alerted to changes within your organization or to issues, near immediately, as they arise? Through Alerts, you’re able to have this ability! For example, if a public Slack channel is orphaned, a personal email address is added to a forwarding list in Google, or (for Pro and Enterprise customers) a Dropbox file is shared to the public, an Alert will be triggered within BetterCloud.

Video Overview

By the end of this video, you will be able to...

  • Explain the difference between the Triggered and Manage Alerts sections of BetterCloud
  • Review Alerts that have been triggered
  • Define the three Alert types: System, Template, and Custom
  • Understand how to modify a System Alert
  • Create a Custom Alert from either a Template or a System Alers

Pro and Enterprise Alerts

With our Pro and Enterprise level plans, you’ll receive activity-based Alerts. These activity-based Alerts include things like failed user logins or files being shared improperly (to the public or externally). These plans also include Go-Forward Content Scanning Alerts, meaning you can scan files for data you deem to be sensitive information. This scanning includes searching for things like social security numbers, credit card numbers, banking information, and the like. Whenever a file known to BetterCloud is created or updated, it’ll be evaluated to see if it’s in violation of any of your Content Scanning policies. If so, the Alert will be triggered.

Additional Documentation

What's Next?

Now that you know the basics of Alerts, let's look into how you can create some advanced Alerts within BetterCloud. This is covered in the next module, Creating Advanced Alerts, found here.

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