Salesforce Alerts in BetterCloud

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Alerts in BetterCloud can be enabled and customized for your domain to help keep you apprised of security concerns and monitor important settings. Alerts can also be used to trigger Workflows, allowing you to dynamically manage security concerns, redundancies, and routine admin tasks across your organization.

The following is a list of alerts currently available in BetterCloud from the Salesforce Integration.  

Please note important requirements for some alerts:

1. Some alerts require you to have Salesforce Shield and Real-Time Event Monitoring enabled as an additional add-on to your Salesforce plan. These alerts are only available on our Pro and Enterprise versions and are noted with an asterisk (*).

2. If you enabled Salesforce Shield and Real-Time Event Monitoring after integrating Salesforce into your BetterCloud instance, please contact Support (support@bettercloud.com) to enable these alerts in your BetterCloud environment.

Report Exported By User*

A report was exported by a user

Report Run By User*

A report is run by a user

List View Updated*

A user has updated a list view 

User Impersonated*

A user's account has been logged into by a delegate. This alert currently cannot be used to trigger a workflow. 

Failed User Login*

A user has failed to log in

Successful User Login*

A user successfully logged into Salesforce

Administrator Count Exceeds threshold

The number of Salesforce Administrators has exceeded the threshold set

Users with No Department

Users who are missing a department in their profile

Users with No First Name

Users who are missing a first name in their profile

Users with No Manager

Users who are missing a manager in their profile

Users with No Phone Number

Users who are missing a phone number from their profile

Users with No Title

Users who are missing a title in their profile

User’s Department Changes

Users that have their department changed in Salesforce

Please note: all of these Alerts support adding additional conditions, allowing you to create custom Alerts in order to scope your alerting to suit your needs.

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