Alerts in BetterCloud can be enabled and customized for your domain to help keep you apprised of security concerns and monitor important settings. Alerts can also be used to trigger Workflows, allowing you to dynamically manage security concerns, redundancies, and routine admin tasks across your organization.
The following is a list of alerts currently available in BetterCloud from the Salesforce Integration.
Please note important requirements for some alerts:
1. Some alerts require you to have Salesforce Shield and Real-Time Event Monitoring enabled as an additional add-on to your Salesforce plan. See here for instructions on enabling the required data streams. These alerts are only available on our Pro and Enterprise versions and are noted with an asterisk (*).
2. If you enabled Salesforce Shield and Real-Time Event Monitoring after integrating Salesforce into your BetterCloud instance, please contact Support (email@example.com) to enable these alerts in your BetterCloud environment.
Report Exported By User*
A report was exported by a user
Report Run By User*
A report is run by a user
List View Updated*
A user has updated a list view
A user's account has been logged into by a delegate. This alert currently cannot be used to trigger a workflow.
Failed User Login*
A user has failed to log in
Successful User Login*
A user successfully logged into Salesforce
Administrator Count Exceeds threshold
The number of Salesforce Administrators has exceeded the threshold set
Users with No Department
Users who are missing a department in their profile
Users with No First Name
Users who are missing a first name in their profile
Users with No Manager
Users who are missing a manager in their profile
Users with No Phone Number
Users who are missing a phone number from their profile
Users with No Title
Users who are missing a title in their profile
User’s Department Changes
Users that have their department changed in Salesforce
Please note: all of these Alerts support adding additional conditions, allowing you to create custom Alerts in order to scope your alerting to suit your needs.