Box in BetterCloud



BetterCloud is the leading SaaS Operations Management platform. This means that you can now integrate multiple apps into your BetterCloud workspace, and use our tools to seamlessly manage users and data across your organization.

This article will detail the sections and tools in BetterCloud where you can find integrated Box functionality.

Connecting Box to BetterCloud

Before any functionality will be available for an app in BetterCloud, the app must first be connected and verified. You can find instructions for connecting apps here: Connectors


Alerts in BetterCloud allow you customize notifications across your organization, helping you to stay up to date on priority items. There are a variety of alerts available for Box in BetterCloud, which you can survey by navigating to Alerts > Manage from the left navigation menu, and sorting by the Connector column.

Alerts in BetterCloud currently available for the Box Connector can be found here: Box Alerts in BetterCloud

For more information and instructions for setting up a new alert, please see here: Alerts


Users and groups from your domain's Box account are available in the BetterCloud directory. They will be marked with the Box logo in the Connector column on each Directory page:

Please note that users may have accounts in more than one service, which would cause them to appear with multiple Connector icons listed.

Read more about Users here: Users

Read more about Groups here: Groups


The Files section of BetterCloud is home to file and folder data from connected apps, including Box.

Box files and folders in the Files section will be marked with the Box icon listed in the Connector column.


When entities are selected from primary grids, and sub-grids in flyout tabs, an "Action" menu of available options will appear. If applicable, Box actions will be available to select from the Action menu.

Here is an example of actions available from the Users List:


Box events and actions are available in the Workflow Builder, organized under the Box header in the WHEN and THEN sections, and marked with the Box logo. These can be combined with events, conditions and actions for other integrated apps, allowing you to build truly cross-platform automations.

Additional events, conditions and actions for Box are coming soon!

Files Content Scanning

Content scanning alerts for Files allow you to scan the content of your Box files for sensitive information such as PII, Financial information, and more.


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