Known Issue: "Sorry. The required authorization is not available to run the sync please contact support to correct"

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This error message typically occurs when the user who had installed BetterCloud has either been removed from your G Suite domain or has lost their Super Admin privileges in the Google Admin Console. 

The best way to fix this is to have your domain reset by a BetterCloud support agent and have a new user register and become the new owner of BetterCloud. Once your domain has been reset and there is a new owner of BetterCloud, you will no longer receive this error.

 

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