Thanks for your interest in BetterCloud’s Customer Training and Enablement (CTE) content! This video and article are the very first in our ongoing series of CTE content. Before getting into the functions, capabilities, and logic of how BetterCloud helps you orchestrate actions across your SaaS apps, it’s important to define some fundamental terms that are either industry wide or used in a unique way by BetterCloud.
By the end of this video, you'll be able to...
- Define industry terms such as Software as a Service Operations (SaaSOps), application programming interface (API), stock keeping unit (SKU), and Source of Truth (SoT). You’ll also be able to identify and define BetterCloud's usage of terms such as Integration, Instance, Dashboard, Alert(s), and Workflow(s). We’ll review not only their definitions, but also how they work and what role they play within BetterCloud’s interface.
Documentation Related to this Video
To learn more about how BetterCloud works and what core knowledge you should have around BetterCloud terms, feel free to review our What is SaaSOps page, as well as review Help Content around Alerts and Workflows.
The next video in this series focuses on the different versions of BetterCloud that exist. Ensuring you understand the capabilities of your BetterCloud version will help you understand what is possible with your BetterCloud instance, and what features highlighted in these videos apply to you.
To view the next video in the series, Understanding BetterCloud Versions, please feel free to click here.