BCEL1006: Locating and Managing Files


In the same way that BetterCloud allows you to perform actions on your users across your SaaS apps, the Files gridview allows you to see all of your Box, Drive, Dropbox, Office 365, and Slack files in one pane of glass. While not all columns will apply to all files (due to the availability of field data), you’ll be able to sort and filter on all columns that apply to each integration. Sorting and filtering will give you clarity on how files are being created and shared across your organization.

Video Overview

By the end of this video, you will be able to...

  • Filter files (specifically, by Integration, Visibility and who it has been shared with)
  • Take action on files listed

For our Pro and Enterprise clients, you will also be able to...

  • Perform content scanning on a select group of files
  • View the results of a scan and investigate matches further

IMPORTANT: This was created with the Previews Grid turned on (by selecting Enable Previews)

Files and their Metadata

BetterCloud doesn’t actually store any files in the cloud but, instead, collects metadata about the files stored in each integrated application. When a file is changed in BetterCloud, it pushes the change out to the integrated application. Similarly, if a file were to change, BetterCloud would recognize the change after a successful sync, then reflect the change within the files gridview.

Additional Documentation

What's Next?

With an understanding of how users can impact files, and what needs to be done to discover issues in a manual way (by sorting/filtering in the gridviews), let's explore Alerts. Alerts are available for fully-integrated applications, and will inform you (within BetterCloud) when their criteria has been met. Alerts is covered in the next module, Understanding Alerts, found here.

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