Integrating Aircall with BetterCloud

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When integrating a new application with your BetterCloud instance, the overall installation process is consistent. However, each integration is different, and may require varying levels and types of authentication. This article provides instructions for configuring and collecting all the information you need in order to add the Aircall integration in BetterCloud.

BetterCloud requires you to enter the following information when integrating with Aircall:

  • Username (API ID)
  • Password (API Token)

API ID and Token

To get started on the process of collecting your API ID and token, first login to Aircall with the Admin account you will be using to connect.

Navigate to Account > API Keys and click "Add an API Key".

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Copy the "api id" and "api token" values.

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Paste the "api id" into the Username field and paste the "api token" into the Password field.

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Click "Install".

Once you have successfully added the integration, your API ID (Username) and API Token (Password) can be updated at any time from the Authentication section of the integration’s configuration.

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