The IDs of some third-party apps have changed and since this is the unique identifier, BetterCloud is recognizing them as a new app. You may be affected in one or more of the following ways:
- If an application has been previously blacklisted or whitelisted, any app that had their ID changed would come back in as Unresolved.
- If your domain is utilizing Apps policies, some apps may have been unintentionally blacklisted or whitelisted.
We have identified the following apps as having their IDs changed:
- Android device
- Google Chrome
- iOS Account Manager
Please review your apps by navigating to Google Apps > Apps > Audit and changing the status of any app that may have unintentionally changed. If you have further questions, please contact Support by utilizing in-app chat or emailing email@example.com