This article provides an overview of the available events (WHEN), conditions (IF), and actions (THEN) that you'll find in Workflows from the Okta connector in BetterCloud.
Events
Alerts
Administrator Added
Severity: Critical
Description: An admin was added.
Trigger: Alert me when Administrator Added exceeds threshold of 0.
Administrator Removed
Severity: Critical
Description: An admin was removed.
Trigger: Alert me when Administrator Removed exceeds threshold of 0.
Administrator Count Exceeds Threshold
Severity: Critical
Description: The number of Okta global administrators has exceeded the threshold set.
Trigger: Alert me when Administrator Count Exceeds Threshold of 3.
New User
Severity: Minor
Description: This event triggers when any new Okta user is created. Add conditions to define this event further.
Trigger: Alert me when New User exceeds threshold of 0.
User Added To Group
Severity: Minor
Description: This event triggers a workflow when any user is added to any group in Okta.
Trigger: Alert me when User Added to Group exceeds threshold of 0.
Conditions
Groups
Group
This condition scopes group-related workflow events by Okta group.
Users
User's Department
This condition scopes events by a user's department.
Actions
Please note: All actions can be taken manually from the "Actions" drop-down menu in the upper right corner of the BetterCloud screen, if applicable, or added to a workflow as a THEN action for automation.
Groups
Add User to Group
This action adds a user to a group in Okta. Note: Only memberships for groups with OKTA_GROUP type can be modified.
Users
Activate User
This action activates a user account in Okta. Please note that users who don’t have a password must complete the welcome flow by visiting the activation link to complete the transition to 'ACTIVE' status.
Create User
This action creates a user account in Okta.
Deactivate User
This action deactivates a user account in Okta.
Edit User Profile
This action updates the following user profile fields in Okta: Username, First Name, Last Name, Middle Name, Honorific Prefix, Honorific Suffix, Primary Email, Title, Display Name, Nickname, Profile URL, Secondary Email, Mobile Phone, Primary Phone, Street Address, City, State, Zip Code, Country Code, Postal Address, Preferred Language, Time Zone, User Type, Employee Number, Cost Center, Organization, Division, Department, ManagerId, and Manager. Please note - only fields that are completed will be updated. Leaving a field blank will not overwrite existing user profile data.
Reset Factors
This action resets all factors for a user in Okta. Please note, all MFA factor enrollments for the user will be returned to the unenrolled state.
Reset Password
This action resets a user's password with a one-time token in Okta. Please note, the user will not be able to log in or initiate a forgot password flow until they complete the reset flow.
Suspend User
This action suspends a user account in Okta.
Unlock User
This action unlocks a user account in Okta. Please note - this action works with Okta-mastered users. It does not support directory-mastered accounts such as Active Directory.
Unsuspend User
This action unsuspends a user account in Okta.