Welcome to BetterCloud! This article will guide you through the steps of registering your domain with both BetterCloud (app.bettercloud.com) and BetterCloud for G Suite (g.bettercloud.com) for the first time, and granting the access permissions necessary for using our app.
We recommend using a service account when installing this connector. This will prevent an interruption in service in the case that an installing user loses the necessary permissions to authenticate in the future.
Please note: In order to register BetterCloud for your domain, the account you use must be designated as a Super Admin in G Suite's Admin Console.
Step 1: Request a Demo
First, please use this form on the BetterCloud website to reach out to one of our advisors. They will be able to provide more information about the solutions that BetterCloud can customize for your domain, and work with you to schedule the best time for a trial of BetterCloud.
Step 2: Register with your Domain Provider
After scheduling a trial, your BetterCloud advisor will provide you with a private link that can be used to register your domain. Here, please read over our Master Subscription Agreement and confirm that you have done so, then select the correct provider for your domain.
Step 3: Log In and Grant Account Permissions
Next, you will be brought to a Google login page, where you will be prompted to enter your username and then your password. Please utilize the credentials that have been granted Super Admin designation for your domain.
After doing so, you will be prompted by Google to allow BetterCloud access to user information on your domain. This will allow BetterCloud to recognize and authenticate your Google credentials as valid, when logging into our app.
Step 4: Grant Permissions to Auth0
Next, you will be directed to a new page managed by Auth 0, which is an additional security service that BetterCloud utilizes to authenticate credentials and access to your Google domain. Here, you will be prompted to allow BetterCloud access to your Google admin profile and email address.
Step 5: Grant Permissions to BetterCloud
You will now be directed back to a page owned by BetterCloud, where you will be prompted to review the permissions necessary for BetterCloud to ingest, display and take actions on your domain's directory and data, and then grant this access.
From here, you will be redirected to Google, where these permissions must be accepted.
Upon confirmation of these permissions, you'll be directed back to BetterCloud, where you can now continue with finalizing your registration.
At this point, your registration is complete! You will be directed into the BetterCloud app, where your primary domain provider will now be enabled as your first Connector. Completion of this registration process will also begin a new sync, to bring your domain's data into BetterCloud.
Installing BetterCloud for G Suite
While BetterCloud (app.bettercloud.com) allows you to manage G Suite and other SaaS providers, BetterCloud for G Suite (g.bettercloud.com) is our legacy product which still has functionality that has not yet been migrated over to the newer platform. After you install BetterCloud, you will need to install BetterCloud for G Suite as well by navigating to g.bettercloud.com and accepting permissions.