BetterCloud is now the leading SaaS operations platform! This means that you can now integrate multiple apps into your BetterCloud workspace, and use our tools to seamlessly manage users and data across your organization.
This article will detail the sections and tools in BetterCloud where you can find integrated G Suite functionality.
Integrating G Suite with BetterCloud
Before any functionality will be available for an app in BetterCloud, the app must first be connected and verified. You can find instructions for adding the G Suite integration here.
Alerts in BetterCloud allow you customize notifications across your organization, helping you to stay up to date on priority items. There are a variety of alerts available for Google in BetterCloud, which you can survey by clicking on the Triggered or Manage Alerts options in the left navigation menu. Once you are in the Triggered or Manage Alerts view, you can filter by your Google Integration to explicitly view your Google Alerts:
Alerts in BetterCloud currently available for the Google Integration can be found here: Google Alerts in BetterCloud
For more information and instructions for setting up a new alert, please see here: Alerts
Users and groups from your G Suite domain are available in the BetterCloud directory. They will be marked with the Google logo in the Application column on each Directory page:
Please note that users may have accounts in more than one service, which would cause them to appear with multiple application icons listed.
Read more about Users here: Users
Read more about Groups here: Groups
The Files section of BetterCloud is home to file and folder data from your integrations. Google Drive content will be included here if your Drive files have been migrated over from g.bettercloud.com. Customers that are currently using Drive in g.bettercloud.com will need to reach out to their Customer Success Manager by contacting firstname.lastname@example.org in order to have their Drive files migrated over to the new platform.
Customers that have Drive files migrated over to app.bettercloud.com will see files and folders in the Files section of the platform. These files will be marked with the Google icon and Integration name listed in the "Integration" column.
For more information on how to manage your Files, please read our Help Center Article on File Management in BetterCloud
When entities are selected from primary grids and sub-grids in flyout tabs, an "Action" menu of available options will appear. If applicable, Google actions will be available to select from the Action menu:
A full library of Google events, conditions and actions are available in the Workflow Builder, organized under the Google header in each section, and marked with the Google logo. These can be combined with actions for other integrated apps, allowing you to build a truly cross-platform automation.
To view a full list of available G Suite events, conditions and actions, and read more about what they do, please see here.