Slack in BetterCloud



BetterCloud is now the leading SaaS Operations Management platform! This means that you can now integrate multiple apps into your BetterCloud workspace, and use our tools to seamlessly manage users and data across your organization.

This article will detail the sections and tools in BetterCloud where you can find integrated Slack functionality. 

Connecting Slack to BetterCloud

BetterCloud can integrate Slack teams on the following plans: Free, Standard, Plus. Before connecting your organization's Slack to BetterCloud, please check to ensure you are on a compatible plan

Before any functionality will be available for an app in BetterCloud, the app must first be connected and verified. You can find instructions for connecting apps here: Connectors


Alerts in BetterCloud allow you customize notifications across your organization, helping you to stay up to date on priority items. There are a variety of alerts available for Slack in BetterCloud, which you can survey by clicking on the Slack menu item in Alert settings. 

Here's how to get there: 

Alerts in BetterCloud currently available for the Slack Connector are available here: Slack Alerts in BetterCloud

For more information and instructions for setting up a new alert, please see here: Alerts


Users and channels from your domain's Slack team are available in the BetterCloud directory: users will be listed in the Users Directory, and channels will be listed in the Groups Directory. They will be marked with the Slack logo in the Application column on each Directory page:

Please note that users may have accounts in more than one service, which would cause them to appear with multiple application icons listed. More information about a particular user can be found by clicking on the directory name listed. 

Read more about Users here: Users

Read more about Groups here: Groups

Data Management

The Data Management section of BetterCloud is home to file and folder data from connected apps, including Slack. 

Slack files and folders in Data Management will be marked with the Slack icon listed in the "Application" column.


When entities are selected from primary grids and sub-grids in flyout tabs, an "Action" menu of available options will appear. If applicable, Slack actions will be available to select from the Action menu: 


Slack actions are available in the Workflow Builder, organized under the Slack header in the THEN section, and marked with the Slack logo. These can be combined with events, conditions and actions for other integrated apps, allowing you to build a truly cross-platform automation.

Additional events, conditions and actions for Slack are coming soon! 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request