Release: 04/12/2017 - NEW - Grid Based Actions in BetterCloud

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Release date: 04/12/2017

Platform: BetterCloud

Related to: User Directory, Group Directory, Data Management, Audit Logs, Role Based Privileges 

Description: A powerful new piece of functionality has been implemented into the BetterCloud product, which we've been calling Action Engine. Action Engine is not a specific connector or tool, but rather an underlying capability that will enable admins to select directory and file entities and execute a variety of actions, in which all of our current connectors are represented.

  • User Directory: Single or multiple users can be selected from the Users List grid, and actions can be performed from available connectors: 
  • Group Directory: single or multiple group entities can be selected from the Groups List grid, and actions can be performed from available connectors: 
  • Data Management: Single or multiple file entities can be selected from the Data Management grid, and actions can be performed from available connectors:
  • Completed actions will be represented in the Audit Logs section of BetterCloud for review
  • Privileges will allow the creation of roles that can execute actions across connectors

Known Issues: 

  • Actions are contextually aware by data type. For example: if you are reviewing available actions from the Users List grid, you will be shown actions available by user context. Cross-functional actions, such as "Share Drive File", will also be available because they target users.

  • However, actions are not provider aware. For example: if you have filtered your grid results by connector (such as Google) available actions from other providers (such as Slack or Dropbox) will not be hidden. This is an experience we hope to improve through future enhancements.

  • When an action from an available connector is executed against a user not associated with that connector, the action will be skipped for that user. For example: executing a Slack action against a user only associated with Dropbox will be skipped. Skipped actions are not currently represented in Audit logs - future enhancements will be coming to improve this experience. 
  • There are no warnings for “dangerous actions” (i.e. Delete User).

  • Detailed failure responses in our Audit Logs are not provided for actions at this time.

More information: User Directory, Group Directory, Data Management, Audit Logs, Role Based Privileges 

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