Alerts in BetterCloud can be enabled and customized for your domain to help keep you apprised of security concerns and monitor important settings. Alerts can also be used to trigger Workflows, allowing you to dynamically manage security concerns, redundancies, and routine admin tasks across your organization.
The following is a list of Alerts currently available in BetterCloud from the Zendesk Connector.
Administrator Added
Users that have had super administrator permissions added
Administrator Removed
Users that have had their super administrator permissions removed
New Agent Added
A new agent has been added to your team
New Organization Added
A new organization has been added to your team
Suspended User Count Exceeds Threshold
The number of users currently suspended has exceeded the threshold set
Users with No Phone Number
Users that are missing a Phone Number in their profile
User Two-Factor Authentication Status Changed
Users that have a change in their Two-Factor Authentication status
Please note: all of these Alerts support adding additional conditions, allowing you to create custom Alerts in order to scope your alerting to suit your needs.