Office 365 Events, Conditions and Actions in Workflows

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This article provides an overview of the available events (WHEN), conditions (IF), and actions (THEN) that you'll find in Workflows, from the available Office 365 connector in BetterCloud.

Events

Alerts

Disabled User Count Exceeds Threshold

Severity: Minor

Description: The number of users currently disabled has exceeded the threshold set

Trigger: Alert me when Disabled User Count Exceeds Threshold exceeds threshold of 3

Global Administrator Added

Severity: Critical

Description: A global admin was added 

Trigger: Alert me when Global Administrator Added exceeds threshold of 0

Global Administrator Count Exceeds Threshold

Severity: Critical

Description: The number of Office 365 global administrators has exceeded the threshold set

Trigger: Alert me when Global Administrator Count Exceeds Threshold exceeds threshold of 3

Global Administrator Removed

Severity: Critical

Description: A global admin was removed 

Trigger: Alert me when Global Administrator Removed exceeds threshold of 0

New User

Severity: Minor

Description: This event triggers a workflow when any new Office 365 user is created. Add conditions to define this event further.

Trigger: Alert me when New User exceeds threshold of 0

User is Disabled

Severity: Minor

Description: This event triggers a workflow when any Office 365 user is disabled. Add conditions to define this event further. 

Trigger: Alert me when User is Disabled exceeds threshold of 0

Conditions

Scoping conditions for workflows that originate in Office 365 are coming soon! This article will be updated when new conditions are released - please stay tuned.

Actions

Please note: All actions can be taken manually from the "Actions" dropdown menu in the upper right corner of the BetterCloud screen, if applicable, or added to a workflow as a THEN action for automation. 

Groups

Add Member

This action adds a member to a group in Office 365

Update Group Settings

This action updates the following group settings in Office 365: Display Name, Mail Nickname, Visibility, Description and New Member Email Notifications. Please note - only fields that are completed will be updated. Leaving a field blank will not overwrite existing profile data.

 

Users

Assign License

This action assigns a license to a user account in Office 365. 

Please note: to utilize this action, you must already have a license available for use in Office 365 before it will appear as a selectable option in BetterCloud. Please see here for more information.

Create User

This action creates a user account in Office 365.

Delete User

This action deletes a user account in Office 365.

Disable User

This action disables a user account in Office 365. 

Enable User

This action enables a user account in Office 365.

Remove License

This action removes a license from a user account in Office 365. 

Please note: to utilize this action, you must already have a license available for use in Office 365 before it will appear as a selectable option in BetterCloud. Please see here for more information. 

Set User's Manager

This action sets a user's manager in Office 365.

Update User Profile

This action updates the following user profile fields in Office 365: First Name, Last Name, Display Name, Mail Nickname, Job Title, Department, Manager, Mobile Phone, Street Address, City, Postal Code, Country, Birthday, and Hire Date. Please note - only fields that are completed will be updated. Leaving a field blank will not overwrite existing user profile data. 

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