Box Events, Conditions and Actions in Workflows



This article provides an overview of the available events (WHEN), conditions (IF), and actions (THEN) that you'll find in Workflows, from the Box Integration in BetterCloud.



The following Alerts can be used as Workflow events:

Administrator Added

An admin was added

Administrator Count Exceeds Threshold

The number of Box administrators has exceeded the threshold set

Administrator Removed

An admin was removed

Deactivated User Count Exceeds Threshold

The number of users currently deactivated exceeds the threshold set

Files with Public Sharing Links

Files that have had public sharing links added

Folders Shared Externally

Folders that are explicitly shared with external recipients

Files Shared Externally

Files that are explicitly shared with external recipients

Folders with Public Sharing Links

Folders that have had public sharing links added

Sensitive Data Scanned*

Sensitive data found in a file

File Previewed By User*

Files that have been previewed by a user

File Downloaded By User*

Files that have been downloaded

Successful User Login*

Successful user login to Box

Failed User Login*

User failed to login to Box

User Two-Step Verification Enrollment Status Changed*

Users that have a change in their Two-Step Verification Enrollment Status

Folder Created*

Folders created in Box

Folder Deleted*

Folders deleted from Box

File Deleted*

Deleted Box files

File Created*

Files created in Box

*Please Note: The Activity-based Alerts marked with an asterisk require at least one condition in order to be activated.


The following are standalone WHEN triggers for Workflows that do not require an associated Alert to be configured and activated.

New User

This event triggers a workflow when any new Box user is created. Add conditions to define this event further.


In order to scope your Workflow triggers further, you can add conditions directly to custom Alerts you configure from the Alerts grid.


All actions can be taken manually from the "Actions" dropdown menu in the upper right corner of the BetterCloud screen, if applicable, or added to a Workflow as a THEN action for automation. For a full list of the currently available Box actions, please see our actions library.

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