Box Events, Conditions and Actions in Workflows



This article provides an overview of the available events (WHEN), conditions (IF), and actions (THEN) that you'll find in Workflows, from the available Box connector in BetterCloud.



Administrator Added

Severity: Critical

Description: An admin was added 

Trigger: Alert me when Administrator Added exceeds threshold of 0

Administrator Count Exceeds Threshold

Severity: Critical

Description: The number of Box administrators has exceeded the threshold set

Trigger: Alert me when Administrator Count Exceeds Threshold exceeds threshold of 3

Administrator Removed

Severity: Critical

Description: An admin was removed 

Trigger: Alert me when Administrator Removed exceeds threshold of 0

Deactivated User Count Exceeds Threshold

Severity: Minor

Description: The number of users currently deactivated exceeds the threshold set

Trigger: Alert me when Deactivated User Count Exceeds Threshold exceeds threshold of 3

New User

Severity: Minor

Description: This event triggers a workflow when any new Box user is created. Add conditions to define this event further.

Trigger: Alert me when New User exceeds threshold of 0




Scoping conditions for workflows that originate in Box are coming soon! This article will be updated when new conditions are released - please stay tuned.


Please note: All actions can be taken manually from the "Actions" dropdown menu in the upper right corner of the BetterCloud screen, if applicable, or added to a workflow as a THEN action for automation. 


Add File Collaborator

This action adds a collaborator to a file in Box.

Remove File Collaborator

This action removes a collaborator from a file in Box.



Update Group Name/Description

This action updates the following group settings in Box: Name and Description. Please note - only fields that are completed will be updated. Leaving a field blank will not overwrite existing user profile data. 



Create User

This action creates a user account in Box.

Delete User

This action deletes a user account in Box.

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