This article provides an overview of the available events (WHEN), conditions (IF), and actions (THEN) that you'll find in Workflows, from the Box Integration in BetterCloud.
The following Alerts can be used as Workflow events:
An admin was added
Administrator Count Exceeds Threshold
The number of Box administrators has exceeded the threshold set
An admin was removed
Deactivated User Count Exceeds Threshold
The number of users currently deactivated exceeds the threshold set
Files with Public Sharing Links
Files that have had public sharing links added
Folders Shared Externally
Folders that are explicitly shared with external recipients
Files Shared Externally
Files that are explicitly shared with external recipients
Folders with Public Sharing Links
Folders that have had public sharing links added
Sensitive Data Scanned*
Sensitive data found in a file
File Previewed By User*
Files that have been previewed by a user
File Downloaded By User*
Files that have been downloaded
Successful User Login*
Successful user login to Box
Failed User Login*
User failed to login to Box
User Two-Step Verification Enrollment Status Changed*
Users that have a change in their Two-Step Verification Enrollment Status
Folders created in Box
Folders deleted from Box
Deleted Box files
Files created in Box
*Please Note: The Activity-based Alerts marked with an asterisk require at least one condition in order to be activated. They are also only available on our Pro and Enterprise plans. For more information, please contact your Customer Success Manager or email firstname.lastname@example.org.
The following are standalone WHEN triggers for Workflows that do not require an associated Alert to be configured and activated.
This event triggers a workflow when any new Box user is created. Add conditions to define this event further.
In order to scope your Workflow triggers further, you can add conditions directly to custom Alerts you configure from the Alerts grid.
All actions can be taken manually from the "Actions" dropdown menu in the upper right corner of the BetterCloud screen, if applicable, or added to a Workflow as a THEN action for automation. For a full list of the currently available Box actions, please see our actions library.