Global Search in BetterCloud

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Global search in BetterCloud is a powerful search and exposure tool, that can be used to locate items and entities across your domain's enabled Connectors. Please continue reading below for search instructions and parameters. 

Utilizing Global Search

The global search bar in BetterCloud can be found at the top of the navigation bar, on the left side of the BetterCloud window. As you enter your search criteria into the search bar, the left nav's normal contents will clear, and be replaced with your search results. 

For optimal search results, please note: 

A minimum of least three characters are required to begin a search. Global search can currently utilize both Starts with and Contains context. For example: 

  • Executing a search for the characters "and" will return results for users named both "Amanda" and "Andrew".  

Global search in BetterCloud also supports searching by email address. 

Auditing Results

Search results will be sorted by category into users, groups, and files. Up to five results from each category will be shown at a time, and these results will not be dependent on the section of the app that is visible in BetterCloud's main window. 

When you select a search result, your search criteria and other results will clear from the left nav, and a right side flyout tab will appear, containing your selection's details. This behavior will be consistent across different result categories. 

For more comprehensive results from a particular category - users, groups or files - we recommend navigating directly to that category's grid view from the left nav, and using column filters to locate a full list of results. 

Important / Requirements

A minimum of least three characters are required to begin a search.

Global search can currently utilize both Starts with and Contains context. For example: 

  • Executing a search for the characters "and" will return results for users named both "Amanda" and "Andrew".  

Global search in BetterCloud also supports searching by email address.  

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