Audit Logs in BetterCloud

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The new Audit Logs section of BetterCloud allows you to view a full history of all actions taken inside your BetterCloud instance, and more granular details about them. When combined with Audit and Activity Logs in BetterCloud for G Suite, these records can help you monitor activity on your domain, get a full picture of actions being taken and stay informed of the responsible parties. 

Explore Audit Logs

The Audit Logs section of the app can be accessed via the left side navigation bar. When you click on its listing, you'll be directed to the Audit Logs section in the center of the page.

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Here you can see a history of all actions taken in BetterCloud. By clicking on each column header, this listview can be sorted by each column, with the following selections:

  1. "Time" - Date and timestamp of the action. Can be listed in ascending or descending order, or filtered for a specific date range.  
  2. "Actor" - Name of the user or entity that took the action. Can be listed in ascending or descending alphabetical order, and offers the ability to search for a particular actor by "Starts with", "Contains" or "Exact Match".
  3. "Connector" - List of installed Connectors on your domain with records in the Audit Logs. Can be selected individually, or you can search by name. 
  4. "Status" - Shows the status of the action. Can be listed in ascending or descending alphabetical order, or selected individually.
  5. "Event" - Shows the exact action taken. Can be listed in ascending or descending alphabetical order, and offers the ability to search for a particular actor by "Starts with", "Contains" or "Exact Match".
  6. "Full Text" - Records of actions taken in BetterCloud. Can be listed in ascending or descending alphabetical order, and offers the ability to search for a particular actor by "Starts with", "Contains" or "Exact Match".

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In all of these selection menus, you can also add additional listview columns for "Type", "Item Changed", "Old Value", "New Value", or "Job ID". Here, you can also hide any default columns except for "Time" and "Actor", and restore any default columns that have been hidden. All columns can be hidden from your view with the "Hide Column" dropdown selection, and returned to your view via the "Show Hidden Column" selection.

Here's an example of what the "Actor" column dropdown will look like: 

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Export Audit Logs

Once audit logs have been sorted and filtered to your liking, or when you've located any logs that you wish to save, you can select and export them from this grid view. Please see Exporting Information from BetterCloud for detailed instructions on this process. 

Important / Requirements

Data associated with other third party apps will only be available after the app has been connected to BetterCloud. For more information on connecting an app, please see here

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