Atlassian Events, Conditions and Actions in Workflows



This article provides an overview of the available events (WHEN), conditions (IF), and actions (THEN) that you'll find in Workflows, from the available Atlassian connector in BetterCloud.



Groups With Admin Privileges

Severity: Major

Description: Atlassian groups that have admin privileges

Trigger: Alert me when Groups With Admin Privileges exceeds threshold of 1

User Deactivated

Severity: Major

Description: A user is deactivated in your Atlassian account

Trigger: Alert me when User Deactivated exceeds threshold of 1


Scoping conditions for workflows that originate in Atlassian are coming soon! This article will be updated when new conditions are released - please stay tuned.


Please note: All actions can be taken manually from the "Actions" dropdown menu in the upper right corner of the BetterCloud screen, if applicable, or added to a workflow as a THEN action for automation. 



Add User to Organization

This action adds users to an organization in JIRA Service Desk.

Remove User from Organization

This action removes a user from an organization in JIRA Service Desk.


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