This article provides an overview of the available events (WHEN), conditions (IF), and actions (THEN) that you'll find in Workflows, from the Salesforce Connector in BetterCloud.
Administrator Count Exceeds threshold
The number of Salesforce Administrators has exceeded the threshold set
Users with No Department
Users who are missing a department in their profile
Users with No First Name
Users who are missing a first name in their profile
Users with No Manager
Users who are missing a manager in their profile
Users with No Phone Number
Users who are missing a phone number from their profile
Users with No Title
Users who are missing a title in their profile
User’s Department Changes
Users that have their department changed in Salesforce
In order to scope your Workflow triggers further, you can add conditions directly to custom Alerts you configure from the Alerts grid.
All actions can be taken manually from the "Actions" dropdown menu in the upper right corner of the BetterCloud screen, if applicable, or added to a Workflow as a THEN action for automation. For a full list of the currently available Salesforce actions, please see our actions library.